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What We Do

Family Promise is dedicated to helping families in need by addressing the root causes of homelessness. We utilize a holistic approach to the issue, offering prevention services, shelter, case management, and stabilization programs to ensure families can remain independent. By tapping into existing local resources and community partners we empower families towards economic stability and help them rebuild their lives with new skills and ongoing support.

Prevention

Preventing families from becoming homeless in the first place with Shelter Diversion, Rental Assistance and Transportation programs.

Emergency Shelter

Our Emergency Residential Apartment Program gives families time to locate sustainable housing, employment and health care.  Families receive support from our partner congregations, volunteers and community partners  and are assisted by our Case Managers in our Canandaigua office.

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